📞 RCHG Call Queue
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Assigned
Purpose
Call Goal
Status
Action
Outcome
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Domain *
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Hotel *
Search by Name
Search by ID
Phone (auto-filled from hotel, or override)
Purpose
RFP — Get Group Rate
Email Collection
Price Check
Account Update
DNC Verify
Custom
Call Goal *
(What Maria should accomplish)
Initial Message
(Opening line for Maria)
Priority
1 — Critical
3 — High
5 — Normal
10 — Low
Assigned To
🤖 Maria (auto-call)
👤 Human (manual call)
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Action Type
— No follow-up needed —
Update Email
Attach Rate to RFP
Record Do Not Call
Create RFP
Update Contact Info
Other
Action Value
(email, rate, reason, etc.)
Outcome / Notes
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